State Farm® Insurance Agent Gene Watada

"What ever money you think you are saving it is not enough. So let’s start at the beginning 8+ years ago from day one my name was misspelled after repeated calls I could not get them to fix it. Looking back I should have taken that as a sign. Eventually I needed to use the insurance for a hail storm on my house. Thank god I never needed an auto claim during that time as I am sure it would be just as bad. Anyway half of all the houses in my subdivision got damaged from a hail storm and needed new roofs including the house on both sides of me and in back of me. My roof was damaged just like everyone else but State Farm told me I had faulty shingles and would not cover the roof. After dealing with many different roofers I put together only the houses with State Farm in the subdivision did not get new roofs including mine. As soon as the roofer found out I had State Farm they would loose interest in working for me and make some sort of oh you have snake farm for insurance.lol. And never call me back. It took me 5 years. Yes five years to finally get my roof replace after I found a roofer that was up for the task of dealing with these people. You always get a phone call on your birthday from State Farm so it gives you the feeling that the care. Don’t fall for it because they don’t. Now that the final check has cleared the bank for my repairs I will be finding new insurance."

"I appreciate how Gene calls me and wishes me a happy birthday!"

"For hail damage State Farm don't have an actual person coming to take a look at your vehicle to get an estimate it is all done over (FT) which makes me upset because how is that accurate. How is someone over video call going to determine with accuracy of the damage in my vehicle. I pay so much for insurance and I can’t have an actual person come out. & they wont take the estimate loss that was given to me by a trusted body shop where my car was bought from (an actual dealership) because they always want to low ball you and be cheap and not pay! I hate state farm so much!!!"

"DO NOT DO BUSINESS WITH THIS PLACE. The communication sucks, they won't tell you when your policy has canceled and when you try to reactivate your policy they will charge you 3x as much claiming its your fault because you're "uninsured". They are also very sensitive to negative reviews which shows the maturity level of the folks employed by Gene Watada State Farm. "Zero Stars" Update: Thanks for your response Gene, never recieved an email or phone call from your office. If I had I would have taken the appropriate action. It is also very unprofessional to be discussing clients information about their accounts on a public forum."

"I swtitched to Gene a few months ago. Valerie has been very helpful with my questions and directing me in the right direction. She was very nice helpful easy to work with. 5 stars!"

"Best Customer Service!! Gene has been my State Farm agent for over 40 years. Both Gene and Kathy have been Very Helpful, Very Professional and Very Efficient. If you need Help on insurance, Please give them a call. Thank you Gene and Kathy for all the help you have given me all those years. Update: With the hail storm in May, I needed to go to Gene and Kathy for help. They were both very helpful and efficient. Kathy helped me in getting the claim started. Thank you Gene. Thank you Kathy."

"Office is always closed is hard to set up and appointments, and my billing for my car didn't show on my app only my house billing, I had to call the head office for help because I couldn't get in touch with this people, I'm changing agents , what's the point to have an office if its going to be close?"

"Gene and his wife are very nice people, it's too bad their job usually consists of telling you why State Farm isn't going to pay your claim."

"Great people that care about your business."

"I had the best experience working with Jerry Romero. He was so helpful and knowledgeable and answered all of my many questions!"

"Thank you Jerry for being so helpful and friendly!"

"Thank you Jerry Romero for an excellent and friendly customer service. I appreciate your professionalism for helping me find a cheap auto quote."

"Very friendly and caring!!"

"Gene and Kathy Are great.They are very knowledgeable, Helping us find the correct insurance for us. We never felt Rushed or hurried. They took the time to answer all of our questions Honestly"

"Gene y catty los mejores agentes.."

"We were one of Genes frist customers when he statrted out. It was the best thing we ever done. Gen and the state Farm family has always been there for us. Gene always took care of what ever we needed. He is just the best Tank you for all you do."

"Worst service ever. They never answer the phone. I have been waiting for a quote over a month ago. Have left Lindsey several messages and emails. NO ANSWER."

"Mr. Watada has been our State Farm Insurance agent for over 30 years and has provided excellent service all these years. He and his wife have become family friends over the years as they have provided insurance on all our autos and our homes. Nice people, good insurance, and great service. It's so nice to have a local person you can call when that insurance coverage you've been paying for is needed or you have a question."

"Gene and Kathy were easy to work with and and very helpful."

"It was time for me to renew my auto policy. I have been a loyal customer of Allstate for over 35 years and I was hesitant to make any changes, but a good friend suggested State Farm and wat a surprise it was. Not only I was able to save money but I discover that my home owners insurance was undervalue. Gene and his team were able to put together not only my auto and home insurance but also and umbrella insurance and with all of that I still saved money and have a peace of mind knowing that I'm protected. Thank you Gene. Your team and the customer service you provide is what it takes to make a difference!!"

"I have been contacting my agent for over 2 weeks now. I have sent multiple emails to both the agent and his assistant and have left voicemails. No call no response nothing. This is an urgent matter I called another agent and got a customer number and will be calling them now."

"Love the place! When the computers where down at the office his wife helped us out right away from their home. Been with them for many years."

"I needed too get insurance on an ATV and it was after hours. Gene called me back after I left a message and got me all squared away."

"Gene and Kathy Watada have been our State Farm Agents since 1993. Their customer service is always amazing! We've had times when we just send a letter and give Kathy a little info and she gets claims filed for us quickly and efficiently with very little work on our part. We've been so pleased with the service we've received not only from Gene and Kathy, but from claims agents, as well. Gene never misses calling us on our birthdays and even sings for us; you wouldn't go to him for that, but it shows how personal they are with their clients. If you need insurance, call them up! - Eric & Traci Hess"

"I'm new to this area & transferred my State Farm policy from another Denver area agent. From the moment you walk in you are greeted by a very friendly staff. The day I made the request thru State Farm corporate to initiate the transfer, Gene himself called after hours to confirm the transfer. Lindsey (who is on the front office) called daily to provide a status (several components other than just auto policy involved in the transfer), then arranged a time for us to meet and review the policies. Kathy Watada and Lindsey provided superb service in the review where they made changes to broaden coverage AND saved us money! You will want to do business with Gene and his team!"